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January 1, 2023 Rick-N-Ball Restoration + Construction, Inc ( Rick-N-Ball) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Rick-N-Ball Restoration + Construction, Inc of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards. We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Rick-N-Ball Restoration + Construction, Inc decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. This Policy applies to Rick-N-Ball Restoration + Construction, Inc, and it governs any and all data collection and usage by us. Through the use of https://rick-n-ball-restoration.com/, you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that Rick-N-Ball Restoration + Construction, Incdoes not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected. Specifically, this Policy will inform you of the following 1. What personally identifiable information is collected from you through our website; 2. Why we collect personally identifiable information and the legal basis for such collection; 3. How we use the collected information and with whom it may be shared; 4. What choices are available to you regarding the use of your data; and 5. The security procedures in place to protect the misuse of your information. Information We Collect It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as: · Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs. In addition, Rick-N-Ball Restoration + Construction, Inc may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service. Rick-N-Ball Restoration + Construction, Incmay also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public. Why We Collect Information and For How Long We are collecting your data for several reasons: · To better understand your needs and provide you with the services you have requested; · To fulfill our legitimate interest in improving our services and products; · To send you promotional emails containing information we think you may like when we have your consent to do so; · To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so; · To customize our website according to your online behavior and personal preferences. The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy. Use of Information Collected Rick-N-Ball Restoration + Construction, Inc does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. Rick-N-Ball Restoration + Construction, Inc may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from https://rick-n-ball-restoration.com/ Rick-N-Ball Restoration + Construction, Inc may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. Rick-N-Ball Restoration + Construction, Incuses various third-party social media features including but not limited to Facebook and other interactive programs. These may collect your IP address and require cookies to work properly.These services are governed by the privacy policies of the providers and are not within Rick-N-Ball Restoration + Construction, Inc’s control. Disclosure of Information Rick-N-Ball Restoration + Construction, Inc may not use or disclose the information provided by you except under the following circumstances: · as necessary to provide services or products you have ordered; · in other ways described in this Policy or to which you have otherwise consented; · in the aggregate with other information in such a way so that your identity cannot reasonably be determined; · as required by law, or in response to a subpoena or search warrant; · to outside auditors who have agreed to keep the information confidential; · as necessary to enforce the Terms of Service; · as necessary to maintain, safeguard and preserve all the rights and property of Rick-N-Ball Restoration + Construction, Inc. Non-Marketing Purposes Rick-N-Ball Restoration + Construction, Incgreatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Rick-N-Ball Restoration + Construction, Inc products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice. Children under the age of 13 Rick-N-Ball Restoration + Construction, Inc’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website. Unsubscribe or Opt-Out All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to kevin.ball@rick-n-ball-restoration.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Rick-N-Ball Restoration + Construction, Inc will continue to adhere to this Policy with respect to any personal information previously collected. Links to Other Websites Our website does contain links to affiliate and other websites. Rick-N-Ball Restoration + Construction, Inc does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website. Notice to European Union Users Rick-N-Ball Restoration + Construction, Inc’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy. Security Rick-N-Ball Restoration + Construction, Inc takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control. The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. In addition, Rick-N-Ball Restoration + Construction, Inc is a licensee of TRUSTe. The website is also secured by VeriSign. Acceptance of Terms By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes. How to Contact Us If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address. Email: kevin.ball@rick-n-ball-restoration.com Telephone Number: (833) 379-8688 Mailing Address: Rick-N-Ball Restoration + Construction, Inc 1918 Jordan Ln NW Huntsville, Alabama 35816
Michael Russell2024-08-02Although I had heard of Rick-N-Ball, I have never had a need for their services until lately. They were recommended by the plumber that came to fix a major water leak from a busted line to our refrigerator that happened during the night. I was contacted by employee Kindsey Kingery who I must brag about. She kept in touch and worked with me and the insurance company during the process of demolition and reconstruction of our water damaged floors. If you're ever in need of help when water does it's evil work; I recommend Rick-N-Ball and Kindsey Kingery.Bob Arnone2024-07-18We discovered a slow water leak that damaged our kitchen floor. Immediately contacted Rick-N-Ball. No hesitation. No second thoughts. The mitigation team lead by Kyndsey was very responsive, attentive, and efficient. Genuinely concerned about getting it done right while keeping the rest of the house clean and functional.Austin Ferguson’s2024-07-18Kyndsey Kingery thank you for your excellent service. My house was recently damaged by water. It was a complete mess. I reached out to Rick N Ball because I heard they are the best around. Kyndsey was responsible for cleaning up the mess and drying things out. Her and her team came in like a flash and got everything out like it was 2nd nature to them. Her communication was impressive as she kept me informed and was so professional while doing so. I hope the next part of the team shows the same care and attention she has shown. Please keep her around. She represents your company very well. I would appreciate a follow up letting me know she has been informed and recognized for her efforts to be great at what she does.rainy1911 Ban2024-06-25Jeremy Marshall Professional flooring and construction did an exceptional job on my nail down hardwood floor. He and his team were extremely efficient and Jeremy took the time to explain what they were doing when I asked them questions. I also appreciated them not leaving a mess. I could tell he and his crew are very particular and they seem to work well together.cbandit672024-06-13Rick and ball are doing the repairs to my kitchen due to water damage which repairs are still ongoing, however I wanted to acknowledge the contractor who install my backsplash today. Jeremy Marshall (Professional Flooring & Construction) and his team did an awesome job…the install is seamless. I am very satisfied with the quality of work performed. They were punctual, professional, and courteous. 10 out of 10 will recommend.Matthew Moore2024-06-11These services are something we hope we never need, but when we do, it is good to have a service company like this. Aside from being veteran owned, this is by far the most professional service company we have worked with in this area. Tim, our representative was prompt, professional and he walked us through everything he was doing. We had signs of water damage in our guest bedroom and were concerned about a leak and mold damage. There was no adding on services, pricy repair quotes or anything like that. I would highly recommend this service to anyone who needs it. I am glad we took the GOLDEN opportunity to reach out to this company. Thank you Rick-N-Ball!Tiffany Dean2024-06-06I really cannot say enough good things about this company. We have had numerous contractors in our commercial property for everything from small repairs, to just routine maintenance, to very large reconstruction projects, and Rick-N-Ball without a doubt surpasses them all! It is so refreshing to find an ethical company that does what they say they will do in a timely, professional, and efficient manner at a fair price. They are the first contractors that did not require a long punch list to return to correct. We have been extremely pleased with both projects that they have completed for us. We will use them for all future projects. I would give them 10 stars if that was possible!Mary Campbell Judy2024-06-04We had water/mold damage in a bathroom wall that needed remediation. Tim was the project manager and I highly recommend requesting him if you need any help with mold in your home. From start to finish the process was explained in detail. Tim was always in contact and answered any question I had. I have had bad experiences with contractors on several occasions for other work. Tim has given me faith that there are still people that are trustworthy in the industry. I wish I had more than 5 golden stars ⭐️ because they deserve 10!Ashley Benton2024-05-28Rick-N-Ball has been a great company to work with as we are dealing with our water leak and damage. Tim was GOLDEN as far as answering any of our questions and keeping us informed on what the process was and everything he needed to do. We aren't completely done yet, but this has been one of the most painless processes so far. They were able to fit us in quickly and had great customer service.S Ripley2024-05-28The Restoration phase of Rick-N-Ball Company did an outstanding job from notification to completion of their phase. Restoration Servicemen Tim gets Five Gold Stars for a Gold Standard level work! He communicated daily via text and emails, sent updates to both me and my Insurance Agent quickly. His attention to detail and his detailed reports and explanation of each process step of restoration were First Class Professional.